What happens after you buy Smart Casual Parka

• SHIPPING: immediately after you place order, we start processing it. We check your order for quality assurance, pack it, print the shipping labels and forward it to our shipping company for dispatch. Order processing time is between 1-7 business days, but usually it takes a business day or two. 

• DELIVERY: delivery is FREE. Average delivery time within US is 10-20 days. This item may ship from one of our US warehouses, as like as our manufacturer's warehouse from overseas. In case of cross-border delivery, we are responsible for customs clearance process and customer is responsible for their personal customs duties, if any are applicable.

• TRACKING: All packages are delivered via a trackable method. Once our shipping company forwards the tracking number to us, we will in turn email or text it to you.

• COLOR: Due to different light and screen settings there might be slight color difference between the picture you see in your device's screen and the item you'll receive. 

• CUSTOMER SERVICE: At Smart Parents Store you're taking no risk with your purchase. Customers' satisfaction is our priority. We keep in touch with you all the time from the moment you Place Order and till the day you get your item and tell us you are happy with it. Even after that you have your 30 days money back guarantee. So, what you want to do now is go pick your favourite size and colour, Place Order and expect to see brand new Parka at your porch soon!